As baseline we use the Request for Change (Jira tickets) created any time the suppliers announce a new release of their services. In the tickets it is reported the date when a given change has been implemented and the version. The links in the table point to the Jira project where the tickets are collected by the "component" field. (the helpdesk GGUS is not yet in the EGI Jira project; related changes are considered as Standard; for the moment we use the release notes as baseline) In the following tables there is a summary on how the several attributes are controlled. The changes affecting some of the attributes in the table below are not in the CHM scope. For us transparency means either that the information is stored and maintained on GOCDB or that we are notified by email about any change. The associated attributes in the table below are not software-related and they are controlled by the EGI Federation in other ways (infrastructure procedures, management boards, etc.). OMB/Operations Registered in GGUS OMB/Operations Registered in GGUSBaseline
Level of control
List of Software/Hardware attributes
Service component Attribute... ...under direct EGI Foundation control ...controlled by suppliers, whose changes need the EGI F. approval ...where EGI F. must have transparency Procedure / How it is controlled Type of EGI CHM change Approving body GGUS Release version Normal/Standard EGI CAB Service operators (individuals) Registered on GOCDB: GRIDOPS-GGUS Standard provider Service endpoint(s) Registered on GOCDB: GRIDOPS-GGUS Normal EGI CAB List of attributes not related to software or hardware
Service component Attribute... ...under direct EGI F. control ...controlled by suppliers, whose changes need the EGI F. approval ...where EGI F. must have transparency Procedure / How it is controlled Approving body GGUS ticket fields EGi Operations SUs categories EGI Operations SUs decommission ISRM5 Verify Helpdesk SUs are working and perform a periodic review of them EGI Operations SUs creation service request provider
Old information
History of changes
All release notes: https://ggus.eu/index.php?mode=release_notes
https://rt.egi.eu/rt/Ticket/Display.html?id=13971 (installation of security patches)
applied the following changes:
- https://rt.egi.eu/rt/Ticket/Display.html?id=13848 (installation of security patches)
- https://rt.egi.eu/rt/Ticket/Display.html?id=13859 (renew certificate of GGUS Remedy server)
applied the following changes
- https://rt.egi.eu/rt/Ticket/Display.html?id=13631 (Regular GGUS maintenance for installing security patches)
- https://rt.egi.eu/rt/Ticket/Display.html?id=13592 (new SU for the EGI Marketplace)
applied the following changes:
- https://rt.egi.eu/rt/Ticket/Display.html?id=13210 (GGUS: installation of security patches)
- https://rt.egi.eu/rt/Ticket/Display.html?id=13211 (GGUS: enable IPv6 on GGUS servers)