Each entry in the internal CMDB is a CI and contains a number of attributes defined to control with sufficient details the given service/service component.

In particular there is information about:

  • Services and CIs/CIs types under CHM and RDM scope with relative baselines
  • associated CIs/CIs types/attributes that are not in scope of CHM and RDM (in general they are controlled through federated procedures)

Besides, it provides the real location of the CIs and how they are controlled.


Here is the services list: