FAQ FOR USCMS SUPPORT UNIT
Responsible Unit: USCMS
Helpdesk: GGUS (Operations Helpdesk by TPM)
What is the purpose of the USCMS Support?
TBD
For which components does USCMS provide support?
TBD
Which quality of service (QoS) will you provide?
Please see https://wiki.egi.eu/wiki/FAQ_GGUS-QoS-Levels for further information
Who will assign tickets to USCMS Support?
TBD
Are tickets typically solved in USCMS Support or reassigned elsewhere?
TBD
Who is responsible for USCMS Support?
TBD
What documentation is available on USCMS Support?
TBD
What is the usual "Type of Issue" for the tickets of USCMS?
Other
Comments
What if I have questions which are not dealt with by this FAQ?
TBD