This place hosts the procedures applying to the operations of the EGI Federation. They are being moved from Operations_Procedures in EGI Wiki.
Adding a new procedure can be done using a dedicated form: Create from template
| Title | Approval status | Procedure status | Statement |
|---|---|---|---|
| PROC05 IGTF Release Process | APPROVED | FINALISED | Procedure for the announcement and propagation of a new release of the EGI Trust Anchor distribution |
| PROC14 VO Registration | APPROVED | FINAL | The document describes the process of enabling a Virtual Organisation (VO) on the EGI infrastructure. |
| PROC09 Resource Centre Registration and Certification | APPROVED | FINAL | A procedure describing the steps for registering and certifying new Resource Centres (sites) in the EGI infrastructure. The certification steps can also be used to re-certify suspended Resource Centres (sites). |
| ISRM7 Creation of a new support unit in the Helpdesk GGUS | APPROVED | FINALISED | Creating a new support unit in the EGI Helpdesk service (GGUS). |
| PROC13 VO Deregistration | APPROVED | FINAL | A procedure describing how to decommission a Virtual Organization currently registered in the EGI infrastructure. |
| PROC02 Operations Centre creation | APPROVED | FINAL | The purpose of this document is to clearly describe the actions and the relative steps to be undertaken for integrating an Operations Centre into the EGI Infrastructure. |
| SEC01 EGI CSIRT Security Incident Handling Procedure | APPROVED | FINAL | This procedure is aimed at minimising the impact of security incidents by encouraging post-mortem analysis and promoting cooperation between Resource Centres. |
| PROC21 Resource Centre suspension | APPROVED | FINAL | The document describes the process for suspending a Resource Centre in the EGI infrastructure |
| PROC20 Support for CVMFS replication across the EGI and OSG CVMFS services | APPROVED | FINAL | The document describes the process of enabling the replication of CVMFS spaces across OSG and EGI CVMFS infrastructures |
| SEC05 Security Resource Centre Certification Procedure | APPROVED | FINALISED | Security Resource Centre Certification Procedure applies to Resource Centres under certification process and re-certification of suspended Resource Centres (sites). This step of the security certification procedure checks that the resources under certification do not contain known CRITICAL software vulnerabilities. |
| PROC22 Support for CVMFS replication across the EGI Infrastructure | APPROVED | FINAL | The procedure describes the process of creating a repository within the EGI CVMFS infrastructure for an EGI VO |
| WI07 Security Vulnerability handling | APPROVED | FINALISED | Work instruction to follow Security Vulnerability handling RT tickets |
| SEC03 EGI-CSIRT Critical Vulnerability Handling | APPROVED | FINALISED | The scope of this procedure is to maintain a properly patched infrastructure and make sure that CRITICAL Vulnerabilities are handled adequately by all involved entities. |
| PROC19 Integration of new cloud management framework or middleware stack in the EGI Infrastructure | APPROVED | FINAL | A procedure for integrating new cloud management framework (Cloud platform) or middleware (Compute, Storage, etc.) in the EGI Production Infrastructure. |
| SEC04 EGI CSIRT Operational Procedure for Compromised Certificates and Central Security Emergency suspension | APPROVAL REQUIRED | DRAFT | This procedure describes what should be done by the EGI CSIRT in the event of a compromised identity certificate, including long lived certificates and proxies. This applies to robot certificates and service certificates as well as user certificates. This also includes what is done when certificates are linked to security incidents. This procedure also addresses usage of Central Security Emergency suspension. The implications of a CA compromise are also briefly described. |
| PROC03 Operations Centre decommission | APPROVED | FINAL | The purpose of this document is to clearly describe the actions and the relative steps to be undertaken for decommissioning an Operations Centre. |
| PROC15 Resource Center renaming | APPROVED | FINAL | A procedure for changing name of a Resource Centre. |
| PROC11 Resource Centre Decommissioning | APPROVED | FINAL | A procedure describing the steps to decommission Resource Centres in the EGI infrastructure. |
| PROC12 Production Service Decommissioning | APPROVED | FINAL | A procedure describing the steps to decommission a Service operated by a Resource Centre in the EGI infrastructure |
| PROC16 Decommissioning of unsupported software | APPROVED | FINAL | A procedure for removal of unsupported software from production infrastructure |
| PROC01 EGI Infrastructure Oversight escalation | APPROVED | FINAL | The purpose of this document is to define escalation procedure for operational problems |
| PROC08 Management of the EGI OPS Availability and Reliability Profile | APPROVED | FINAL | This document specifies the procedure for modifying the EGI OPS Availability and Reliability profile |
| PROC06 Setting Nagios test status to operations | APPROVED | FINAL | The purpose of this document is to clearly describe the actions and the relative steps to be undertaken for including Nagios tests into the ARGO_MON_OPERATORS profile: in this way, the operations dashboard will display an alarm in case the test fails. |
| PROC07 Adding new probes to ARGO | APPROVED | FINAL | This document specifies the procedure for adding new probes to the ARGO Monitoring service |
| PROC04 Quality verification of monthly availability and reliability statistics | APPROVED | FINAL | Instructions RODs and Operations Centres on how to handle justification for poor monthly performance |
| PROC10 Recomputation of SAM results or availability reliability statistics | APPROVED | FINAL | This procedure documents the steps for requesting a correction in the SAM test results and in the related availability/reliability statistics. |
| ISRM5 Verify Helpdesk SUs are working and perform a periodic review of them | APPROVED | FINALISED | The procedure describes the process for verifying the relevance and performance of Support Units (SUs) in the EGI helpdesk (GGUS). The procedure defines the criteria for decommissioning the SUs that are no longer relevant. |