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PROC05 IGTF Release Process
Document control Area EGI Federation Operations Procedure status Owner davidg Approvers Operations Management Board Approval status Approved version and date Statement Procedure for the announcement and propagation of a new release of the EGI Trust AnchorPROC14 VO Registration
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers OMB Approval status … . Next procedure review Upon request Procedure reviews The following table is updated after every review of this procedure. Date Review by SummaryPM2 Incidents trend analysis and problems identification, registration, and investigation
Document control Area PM Procedure status Owner apaolini Approval status 2 complete mviljoen Approved version and date v.41 Statement Procedure about how a problem is identified through trend analysis of incidents and how can be registered as known errorPROC09 Resource Centre Registration and Certification
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval status Approved version and date v15, Statement A procedure describing the steps for registering and certifying new Resource Centres (sitesPROC13 VO Deregistration
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval status Approved version and date v9, Statement A procedure describing how to decommission a Virtual Organization currently registeredISRM7 Creation of a new support unit in the Helpdesk GGUS
Area ISRM https://confluence.egi.eu/pages/viewpage.action?pageId=1084075 Procedure status Owner renato Approvers mviljoen Approval … Overview This procedure aims to document the process for creating a new support unit in the EGI Helpdesk service (GGUS). Definitions Please referPROC02 Operations Centre creation
Document control Area EGI Federation Operations Procedure status Owner mviljoen Approvers Operations Management Board Approval … to be undertaken for integrating an Operations Centre into the EGI Infrastructure. Next procedure review upon request Procedure reviews The following tableSEC02 Software Vulnerability Issue Handling
Document control Area ISM Procedure status Owner cornwall for the The EGI Software Vulnerability Group (SVG) Approvers OMB … - Public Procedure reviews The following table is updated after every review of this procedure. Date Review by Summary of resultsCHM1 Manage changes including emergency changes
Document control Area CHM Procedure status Owner mviljoen Approval status 44 incomplete bgrenier 43 complete OMB Approved version and date v. 13 Statement Procedure how a change should be registered, approved, and reviewed after implementation but beforeISRM1 Record, Classify, Prioritize, Escalate, Resolve, Close an incident or service request
Document control Area ISRM Procedure status Owner apaolini Approvers Process owner Approval status 2 complete mviljoen Approved version and date v.52 Statement Procedure describing how an incident or service request should be recorded, classified , prioritized