FAQ FOR USBELLE SUPPORT UNIT
Responsible Unit: USBELLE
Helpdesk: GGUS (Operations Helpdesk by TPM)
What is the purpose of the USBELLE Support?
For which components does USBELLE provide support?
Which quality of service (QoS) will you provide?
Who will assign tickets to USBELLE Support?
Are tickets typically solved in USBELLE Support or reassigned elsewhere?
Who is responsible for USBELLE Support?
What documentation is available on USBELLE Support?
What is the usual "Type of Issue" for the tickets of USBELLE?
What if I have questions which are not dealt with by this FAQ?