GGUS: LFC Development FAQ

FAQ FOR LFC Development SUPPORT UNIT

Responsible Unit: LFC Development

Helpdesk: GGUS (Operations Helpdesk by TPM)

What is the purpose of the LFC Development Support?

Supporting the LFC software. The SU operates as a 3rd level support unit for EMI.

For which components does LFC Development provide support?

LFC (LCG File Catalogue) software

Which quality of service (QoS) will you provide?

FAQ_GGUS-QoS-Levels

Who will assign tickets to LFC Development Support?

Tickets are usually assigned by the DMSU

Are tickets typically solved in LFC Development Support or reassigned elsewhere?

Tickets are usually solved by the Unit

Who is responsible for LFC Development Support?

The gLite Data Management Product Team

What documentation is available on LFC Development Support?

• https://svnweb.cern.ch/trac/lcgdm
• https://twiki.cern.ch/twiki/bin/view/LCG/DataManagementTop (old)

What is the usual "Type of Issue" for the tickets of LFC Development?

Catalogue

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the LFC Development team.