FAQ FOR Data Management Clients Development SUPPORT UNIT
Responsible Unit: Data Management Clients Development
Helpdesk: GGUS (Operations Helpdesk by TPM)
What is the purpose of the Data Management Clients Development Support?
To provide 3rd level support for lcg_util and gfal
For which components does Data Management Clients Development provide support?
lcg_util and gfal
Which quality of service (QoS) will you provide?
Who will assign tickets to Data Management Clients Development Support?
DMSU
Are tickets typically solved in Data Management Clients Development Support or reassigned elsewhere?
Solved in Data Management Clients Development support.
Who is responsible for Data Management Clients Development Support?
The gLite Data Management product team (in EMI) is responsible for lcg_util and gfal.
What documentation is available on Data Management Clients Development Support?
https://svnweb.cern.ch/trac/lcgutil
What is the usual "Type of Issue" for the tickets of Data Management Clients Development?
Data Management
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Data Management Clients Development team.