Responsible Unit: Benchmarking

Helpdesk: GGUS (Operations Helpdesk by TPM)

What is the purpose of the Benchmarking Support?

To provide support to site administrators concerning the use of the new HEPscore23 benchmarking suite that will replace HEPspec06, as well as the implications for accounting.

For which components does Benchmarking Support provide support?

For the HEPscore23 benchmarking suite and related accounting configuration details.

Which quality of service (QoS) will you provide?


Who will assign tickets to Benchmarking Support?

Site admins.

Are tickets typically solved in Benchmarking Support or reassigned elsewhere?

Typically solved in Benchmarking Support.

Who is responsible for Benchmarking Support?

WLCG Support Service, CERN IT department

What documentation is available on Benchmarking Support?

Preliminary: https://indico.cern.ch/event/1272843/#4-switch-to-hepscore23-status

What is the usual "Type of Issue" for the tickets of Benchmarking?



The Benchmarking Support unit is connected to the WLCG Benchmarking Functional Element in CERN SNow:


What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Benchmarking team.