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  • IGTF — The International Grid Trust Federation (IGTF) is a body to establish common policies and guidelines between its Policy Management Authorities (PMAs) members and to ensure compliance to this Federation Document amongst the participating PMAs.
  • Improvement — Action or set of actions carried out to increase the level of conformity, effectiveness or efficiency of a management system, process or activity, or to increase the quality or performance of a service or service component.
  • Incident — Unplanned disruption of operation in a service or service component, or degradation of service
  • Information Asset — Any information that has value to the organisation and needs to be protected from loss, unauthorised disclosure or modification, as any of this would have a negative impact on one or more primary assets.
  • Information Security — Preservation of confidentiality, integrity and accessibility of information
  • Information Security Control — Means of controlling or treating one or more risks to information security
  • Information security event — Occurrence or previously unknown situation indicating a possible breach of information security
  • Information security incident — Single information security event or a series of information security events with a significant probability of having a negative impact on the delivery of services to customers, and therefore on the customers’ business operations
  • In Silico — An expression used to mean 'performed on computer or via computer simulation'
  • Integrated Management System — The quality management system of the EGI Foundation for both services and portfolio/project management.
  • Integrity of information — Property of information not being subject to unauthorised modification, duplication or deletion
  • Interoperability — The ability of systems, people and organisations to provide Services to and accept services from other systems, people and organisations and to use the services so exchanged to enable them to operate effectively together.
  • IT Asset — Any piece of IT equipment like hardware or software that needs to be controlled.
  • IT Service — Service that is enabled by the use of information technology (IT)
  • IT Service Management — Entirety of activities performed by an IT service provider to plan, deliver, operate and control IT services offered to customers

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