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PROC01 EGI Infrastructure Oversight escalation
Document control Area EGI Federation Operations Procedure status Owner mviljoen Approvers Operations Management Board Approval … be recorded in GGUS ticket. procedure federation-operations added a tagPROC08 Management of the EGI OPS Availability and Reliability Profile
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … procedure federation-operations added a tagPROC06 Setting Nagios test status to operations
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … parent ticket procedure federation-operationsPROC07 Adding new probes to ARGO
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … Product Team / Operations Closes the initial GGUS ticket after the release of the probes procedure federation-operationsPROC04 Quality verification of monthly availability and reliability statistics
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … NGI weighted availability will be affected. procedure federation-operationsISRM5 Verify Helpdesk SUs are working and perform a periodic review of them
procedure federation-operations … Foundation Operations team, who oversight the infrastructure Activities Review of SU performance (responsiveness): Every 2 weeks GGUS team sends to EGIPROC22 Support for CVMFS replication across the EGI Infrastructure
federation-operations vo users … Document control Area EGI Federated Operations Procedure status Owner catalin Approvers Operations Management Board ApprovalPROC21 Resource Centre suspension
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … and Information Security Lead Inform EGI Director about the completed execution of the suspension plan procedure federation-operations htc cloudPROC19 Integration of new cloud management framework or middleware stack in the EGI Infrastructure
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … to communicate the availability of the new product to NGIs, VOs, RCs managers. procedure federation-operations htc cloud updated the link to SVGPROC10 Recomputation of SAM results or availability reliability statistics
Document control Area EGI Federation Operations Procedure status Owner apaolini Approvers Operations Management Board Approval … be requested by: site administrators regional operations staff. Re-computation policy Starting from the 01 May 2012: monitoring results can be recomputed only