Date: Fri, 29 Mar 2024 03:38:40 +0100 (CET) Message-ID: <1836406972.335.1711679920540@czmuims01.ops.egi.eu> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_334_282798756.1711679920540" ------=_Part_334_282798756.1711679920540 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
FAQ FOR Infrastructure Manager (IM) S= UPPORT UNIT
Responsible Unit: Infrastructure Manager (IM)
Helpdesk: GGUS (Operations Helpdesk by TPM)
Give support to the users accessing the Infrastructure Manage= r (IM) service to launch Virtual Infrastructures.
The IM development team provides user support through this su= pport unit.
For the IM service and all its components:
Medium.
A ticket is usually assigned to the IM Support Unit by EGI 2n= d level user support or directly by informed users or site admins.
Solved in IM Support
The IM development team provides user support through this su= pport unit.
Technical documentation about IM is available at: = https://imdocs.readthedocs= .io/
Other
No comments.
Open a GGUS ticket indicating that it should be= directed at the Infrastructure Manager (IM) team.