Date: Thu, 28 Mar 2024 12:37:59 +0100 (CET) Message-ID: <2099921310.31.1711625879709@czmuims01.ops.egi.eu> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_30_1909697462.1711625879708" ------=_Part_30_1909697462.1711625879708 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
FAQ FOR NGI_UA SUPPORT UNIT<= /strong>
Responsible Unit: NGI_UA
Helpdesk: GGUS (Operations Helpdesk by TPM)
The purpose of the NGI_UA support unit is to deal with all ki=
nd of issues related to operations of grid sites and services in the Ukrain=
ian NGI =E2=80=94 Ukrainian National Grid (UNG).
Users' tickets related to site operation in Ukraine should be addressed to=
the NGI_UA support team.
We support users and site administrators for all components a= nd services deployed in the Ukrainian NGI (UNG).
unknown
The operational tickets related to Ukrainian sites raised wit= h tools like Operations Dashboard as well as EGI user communities and EGI b= odies (TPM, COD, ...). There are no special permissions required for this S= U.
NGI_UA ROD team solve the problems or they will reassign it t= o the competent site administrator if needed.
NGI_UA ROD team
No documentation available yet.
Other
No comments.
Open a GGUS ticket indicating that it should be= directed at the NGI_UA team.