Date: Thu, 28 Mar 2024 12:18:32 +0100 (CET) Message-ID: <8416769.18.1711624712562@czmuims01.ops.egi.eu> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_17_478281108.1711624712562" ------=_Part_17_478281108.1711624712562 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
FAQ FOR WLCG Job Monitoring SUPPORT UNIT
Responsible Unit: NGI_SI
Helpdesk: GGUS (Operations Helpdesk by TPM)
The aim of NGI_SI support unit is to deal with all kind of is= sues related to operations of grid sites in Slovenia. The operational ticke= ts raised with the use of tools like Operations Dashboard as well as users'= tickets related to site operations in Slovenia should be addressed to NGI_= SI support unit.
All grid services deployed in NGI_SI.
unknown
Tickets can be assigned to NGI_SI directly or by TPM.
Tickets are typically reassigned to a site and solved by thei= r support team.
People responsible for NGI_SI support are available via e-mai= l mailto:support@sling= .si as well as via XMPP gridadmi= n-support@conference.ijs.si.
Technical documentation for sites is available for administra= tors on https://www.sling.si/internal/wiki/SLING/ interna= l pages, public information will be made available soon.
Other
No comments.
Open a GGUS ticket indicating that it should be= directed at the NGI_SI team.