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FAQ FOR WLCG Data Management Monitoring SUPPORT UNIT
Responsible Unit: WLCG Data Management Monitoring
Helpdesk: GGUS (Operations Helpdesk by TPM)
The support unit handles any requests concerning the status of sites/ser= vices/channels monitored by the SSB (Service Status Board).
SSB (Service Status Board), including the VO instances (CMS: = [1], ATLAS: [2], ALICE: <= /span>[3], LHCb: = [4] = ), and the common instance at [5].
n.a.
Tickets are usually assigned by the TPM.
Tickets are usually solved by the Unit.
Monitoring.
Open a GGUS ticket indicating that it should be directed a= t the WLCG Infrastructure Monitoring team.