FAQ FOR WLCG Squid Operations SUPPORT UNIT
Responsible Unit: WLCG Squid Operations
Helpdesk: GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Squid Operations Support?
To help grid site administrators with squid-related issues.
For which components does WLCG Squid Operations provide support?
squid, frontier-squid, squid monitoring
Which quality of service (QoS) will you provide?
Who will assign tickets to WLCG Squid Operations Support?
Ticket submitters
Are tickets typically solved in WLCG Squid Operations Support or reassigned elsewhere?
Solved in WLCG Squid Operations Support.
Who is responsible for WLCG Squid Operations Support?
wlcg-squid-ops <at> cern.ch which is staffed by ATLAS and CMS
What documentation is available on WLCG Squid Operations Support?
What is the usual "Type of Issue" for the tickets of WLCG Squid Operations?
Operations
Comments
What if I have questions which are not dealt with by this FAQ?
Submit a GGUS ticket and Assign to support unit WLCG Squid Operations